Common questions
Straight answers for organisations evaluating a Perth-based software and cloud partner.
What does Felix Software do?
We provide software development, technology consulting, IT support, Azure cloud, and AI services for organisations in Perth, Western Australia, and across Australia.
Do you only work in Perth?
We are based in Perth and serve Western Australia strongly, including on-site where needed for IT support. Software, consulting, and cloud engagements are routinely delivered Australia-wide.
What technologies do you specialise in?
Modern application platforms (including .NET and cloud-native patterns), Microsoft Azure, Microsoft 365 / identity, integrations, operable production systems, and private AI integrations. We choose technology to fit the problem.
How do engagements usually start?
A focused conversation on outcomes and constraints, then a clear proposal — fixed scope, staged delivery, or retained support depending on the work. Start via contact.
Do you offer AI services?
Yes. We offer safe AI integration as a service — so your organisational data is not put on the public web — and training for teams on how to use AI without creating a leak. Contact us to arrange a free consultation and chat about your AI needs, or read AI services.
What is your legal entity?
Felix Software Services Pty Ltd · ABN 19 702 407 556 · ACN 702 407 556. We are part of The Felix Group.
Do you support NDIS providers?
Yes. We specialise in NDIS provider support — workplace IT plus Currello, our NDIS case-management CMS. Currello application support is included in the IT package, and Currello subscription spend is deducted from the monthly IT bill. See NDIS providers.
Does IT support include Currello.io?
Yes. Alongside workplace IT, Currello.io application support is part of the IT support package at no extra charge. If you change IT providers, we beat any competing IT support price by 10%. Whatever you spend on your Currello subscription is then deducted from that monthly IT bill, so the CMS is not an extra line on top. You get one integrated helpdesk for devices, Microsoft 365, and Currello. See IT support, currello.io, and currello.au.
Is Felix Software the same as Felix IT Support?
Both sit under The Felix Group. Felix Software is the primary brand for software development, consulting, and cloud architecture. Felix IT Support focuses on hands-on Perth IT support operations. We will route you to the right engagement path.